Return Policy

  • Unused and Unaltered Garments can be exchanged at any of our WILLS LIFESTYLE stores within one month from date of purchase.
  • No cash against exchanged garments.
  • No exchange is done on End of Season Sale (EOSS) merchandise or during EOSS period.
  • In the event any customer is not satisfied with the product and wishes to return the garment, it can be done at any of our WILLS LIFESTYLE stores within 30 days of purchase.
  • Such returned garments will be sent for Quality Testing and our Customer Care will advise the customer with its decision within 21 working days. Decision of the company will be final.
  • All Disputes shall be subject to the jurisdiction of Courts in Gurgaon.
  • Liability shall not exceed the maximum value of garments bought.
  • For any clarifications, please contact our Customer Care at 0124-4101010 from Monday to Friday 9:00AM to 5:00PM or e-mail us at customercare.executive@itc.in